Return Policy

All orders placed with print24by7.co.uk are customized and are produced according to the customer requirements. Clients must inform the company within 7 working days if the products are faulty or do not meet the specified requirements.

Company-Side Defects:

1 - If the defect is confirmed to be the company's fault, Print24by7 will take responsibility for reprinting the entire order.
2 - The company's decision regarding the defect and its responsibility is final.
3 - Clients are not required to return the order to the company. They can utilize the defective items or throw them away if they so choose.
4 - To help with the reprint process, customers need to provide proof of any defects, like digital photos.

Client-Side Defects:

If it's found that the defect is the customer's fault and they ask for a refund, the customer must send back the entire order. The refund will have the shipping, setup, printing, and billing costs taken out.

Note: For any questions about refund, cancellation, or shipping policies, contact us via online chat support, call +44 20 3290 7236, or email sales@print24by7.co.uk for further assistance.